Every feature is designed around real workflows that Pakistan's largest omnichannel retailers face every day.
Intelligent Order Management
Every order goes through a 4-stage automation pipeline:
Data Check → Customer Check → Confirmation → Allocation.
No human touch. No delays. Paperless and instant.
Our AI scores customer return risk, validates addresses using our proprietary AI algorithm, detects duplicate orders, and routes to the optimal fulfillment location — all in seconds.
Intelligent Address Validation
Return Risk AI
Fraud Order Detection
Robocall
Whatsapp Confirmation
Duplicate Orders Detection
City Auto-Correction
HFP Rules
Quarantine Lists
1 Data Check — address, duplicates, phone correction
2 Customer Check — return risk, quarantine status
3 Confirmation — WhatsApp, SMS, Robocall, Payment method
4 Allocation — proximity + inventory routing
5 Courier Auto-Selection — fastest / cheapest / reliable
100%Paperless flow
<2sOrder processing time
Warehouse Operating System
High-speed, high-accuracy fulfillment built for high volume retail operations. From inbound receiving to cluster picking and dispatching — every step is tracked, optimized, and measured.
Cycle counting without halting operations. Smart picking with AI-suggested groupings. Worker mobile app and real-time leaderboards to drive performance.
Cycle Counting
Cluster Picking
Worker Mobile App
Zonal Picking
Bulk Picking
Trolley Management
Putaway Intelligence
Retail Distribution
Smart Picklist Assignment
100%Inventory accuracy (vs 70% industry avg)
24hrFulfillment SLA compliance
0%Operations halted for audit
↑2xPicking velocity vs manual
Multi-Courier Shipping Engine
25+ couriers across Pakistan, MENA, and international. Auto-select the fastest, cheapest, or most reliable option based on order value, destination, weight, and courier performance history.
From unified COD reconciliation across all couriers and real-time shipment tracking, to cashless Raast QR payments at the doorstep augment your own fleet managed via Moveo (Our fleet management solution).
Auto Courier Selection
COD Reconciliation
Raast Payment
Universal Tracking
Self Delivery (Moveo)
Courier Performance
Claims Management
✓ TCS, Leopards, TRAX, PostEx, M&P, Rider, BlueEx
✓ Quiqup, SMSA, Time Express (MENA)
✓ Amazon, Aramex, DHL, DPD (International)
✓ JLD, BYKEA, PandaGo (Q-Commerce)
True Omnichannel Fulfillment
Leverage your retail store footprint to reduce lead times and recycle returned inventory. Allocate orders to the closest store with stock — not just your central warehouse.
BOPIS (Buy Online, Pick In Store) and BORIS (Buy Online, Return In Store) with full inventory sync across all retail locations and online channels.
BOPIS / BORIS
Retail Inventory Sync
Store Picking
Load Balancing
Area-Level Allocation
Location Prioritization
↓40%Lead time via store fulfillment
100%Stock visibility
∞Store locations supported
↓75%Reduction in shipping cost
End-to-End Returns Management
Customer-friendly RMA portal. Policy-driven return rules. Automated reverse pickup generation on case approval. Full media attachment support for dispute resolution.
Courier return receiving with claims management. Partial receiving and item-level claims against shortages.
RMA Portal
Return Policy Engine
Reverse Pickup Automation
Return Receiving
Claims Management
Chat-based Cases
15%Return rate reduction (Diners case study)
~92MMonthly savings possible per brand
Advanced Analytics & Reporting
40+ operational reports. Real-time fulfillment dashboards. Courier performance benchmarking. Picker and packer leaderboards. Demand-based replenishment recommendations.
Live Dashboards
Courier Performance
Demand Replenishment
Inventory Reports
Fulfillment Velocity
COD Reports
Returns Analytics
1 Fulfillment Orders — created, picked, packed, dispatched
2 Avg pick/pack time — today and 7-day rolling
3 Picker & Packer leaderboards — 30-day performance
4 Inventory snapshot, stock-out alerts, slow movers
